The folks at this place are extremely helpful -- probably the best online customer service I've ever had. The measuring guide was easy to understand. The window fit perfectly, and it looks great. No drafts coming through the edges. High quality materials.
However, the flap itself is a little stiff. After two weeks, we are still trying to teach the cat to use it. She will go through the opening both ways with the flap taped open, but she cannot seem to push it open when it is closed. We've tried a couple of the methods we found in online videos, but so far no luck. We'll keep trying! Would love to know how other customers succeeded in the training.
I had 2 windows taken out and replaced with a new window and a door. I found Catflapfever and was wowed immediately! Now I (and my cats) have a clear view! The cat door leads to the upper catio ( yes there's a 32' sky bridge to the lower catio). Radar(Maine Coon) and Lola (Savannah Cat) just love it, they can lounge on the sill and look out for incoming traffic!, it helps with those cat jams. The cats and I are satisfied customers!
Hi there! Thank you so much for taking the time to leave such a fantastic review. We are thrilled that you and your adorable cats are loving your new cat door. We are proud to provide products that enhance your feline friends' lives, and it sounds like your upper catio is the purrfect spot for them to relax and watch the world go by. Thank you for choosing us, and we are always here to help with any future cat-related needs. Have a meow-tastic day!
Looks great and fits perfectly. They were very helpful in the ordering and sizing process.
GREAT PRODUCT! AMAZING! WOULD BUY AGAIN IF NEEDED!
I was on the last steps of building my kitties their catio when I found out about this family company making custom cat doors! The door works great in my vertical window and the measurement process was easy. My window track had a ledge to get over, so I cut a little bit of the board off the top after it arrived to make it fit. They texted me back right away to give me guidance on cutting the material and also promptly shipped some extra weather stripping to cover the cut top. Super friendly people and I have been telling all my friends about them! Thanks so much!
This cat door is exactly what I wanted. Apparently finding vertical window inserts is next to impossible, so when I saw that they made them, I jumped at the chance to purchase one. It fits perfectly in my 42” window and feels pretty sturdy. It also looks like nothing is there, which is nice and doesn’t obstruct my view. Customer service was also great and they answered all of my many questions. Thanks cat flap fever!
My cats have a catio and it was hard always carrying them out and bringing them in so I purchased the cat door for my window and put their catio on the other side! Now they come in and go out on their own!
We received it, installed it in less than 3 minutes, it fit perfectly!!
Thank you so much from a happy customer will definitely refer your company in the future!!
Thank you so much, Shelly! Referals mean so much to our small business. We're thrilled you're happy with our product. All of our best to you and your fur babies.
Great 👍🏼 service, they go above and beyond to ensure customer satisfaction! Great product! Will use their service again.
Thank you so much for your kind words! We're thrilled to hear that our product was a perfect fit for your new Catio. We always strive to go above and beyond for our customers and we're happy to hear that you're satisfied with our service. We look forward to working with you again in the future. Happy Catio-ing!
Our cats love this. They can go out onto our screened porch whenever they want to. Just purchased a second one because one kitty had gained weight and needed a larger hole! Love this product!!!
I think that cat door is great...it is a very clean look and craftmanship was spot on.
Had it for a few weeks now. Delivery takes a week or two but they keep you informed through each step of the order and delivery. I read all the directions and used their guides for selecting and measuring the right type and size door. I can't say for certain but it feels like if you DON'T, you could easily get the wrong size. The door I got was exactly what I wanted and needed, it was packaged well, and it was an easy install following the directions. Kitty figured out coming throught the flap while it is taped open pretty quickly. Working on getting her to push the flap and go through on her own. I keep lowering the flap so she gets used to feeling it on her back, not sure how to get her to push it open the first time but hoping eventually the desire to go outside will entice her to try. A certain member of the household won't let her miss going outside enough to overcome that barrier...not the flaps fault!
I got the plexi see-through setup. It's a nice looking, sturdy feeling setup that seems like it won't allow bugs or drafts in through the sides, top, or bottom. Bought the window locks but haven't installed them yet, waiting to make sure it works well for kitty. 90% sure it will, even if she doesn't figure out pushing the flap to go through.
Perfect solution for allowing our cats access to the screen porch without having to leave the window open. The transparent nature of the insert makes it an aesthetic, yet functional addition to the window. The quality is great and customer service superb. I’m very pleased with this purchase!
The concept of having a cat door mounted in plexiglass is brilliant! My cat can move freely from her catio into the house with ease without me having to look at some gawd awful piece of ply board. I appreciate that I can still look out of, and open my window.
As I stated, it’s a great design. It fits perfectly in the window frame, and the edges have enough weather stripping to create a seal from the outdoor elements.
I am very happy with the cat flap that was provided. The plexiglass is nicely cut to size, and looks great and clear. The cat flap is solidly placed and the cats use it without concern. The only thing I worry about is the longevity of the lock. The cat flap lock seems flimsy and looks like it could break off pr get stuck relatively easily. Currently working well though, after a few days of use.
Thank you so much for the high quality custom made Cat flap for the window.
Works just as it’s designed to.
Festus thanks you too, he can go out to his Catio.
Whatever cat-door-fitting-to-plexiglass issues referenced in some earlier reviews existed, they have definitely been addressed. Mine is perfect. No shifting or wobbling within the frame; they have clearly perfected this manufacturing issue.
Further, the fit within my window frame is spot on. Great product!
Purchased 2 of these, I live in a townhouse and have one in the front, so my more adventurous cat can go hangout with his buddies out front, and one on the back of the house so my more shy cat can hang out on the back deck and enjoy the sun. Best idea ever!! And great customer service… highly recommend!
I had been leaving my window to the screened in porch open for my cats to go to the porch. So, heat came in the house in the summer and cold in the winter.... This solved that issue. I wish I would have know about it last year!!
Phoebe loves her new cat door to get onto her catio. She needed very little prompting to use it right away by herself. She says it is Grrreat!!
I was worried even with even providing the measurements they asked to custom build the kitty window it somehow would not fit. They did a GREAT job! It fits perfectly. There is no draft or anywhere bugs can sneak in. Very pleased. :)
We had one at our old house that a friend had made, this one is even better. I for sure suggest the one with plexiglass so you can still see them out in their cattio.
Easy to install, great quality and our 3 cats love it! Also, wonderful customer service and very friendly folks here. Thanks!
