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Reviews

We hope our reviews are helpful. We think we have the Best Customers On Earth and we want to pay it forward by providing you with not only a Great Product but Exceptional Customer Service. We would love to earn your business!

We also wanted to let you know that we make a donation to Animal Welfare and Rescue for every sale so thank you for helping us help animals in need.  

The Original and simply the best Custom Cat Door for the Window with Locking Flap. Our standard 6"x6" flap is included and we also offer a larger 8"x9" size for our husky furry friends as well as Microchip.   

Based on 731 reviews
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Cat window

We received it, installed it in less than 3 minutes, it fit perfectly!!

Thank you so much from a happy customer will definitely refer your company in the future!!

Thank you so much, Shelly! Referals mean so much to our small business. We're thrilled you're happy with our product. All of our best to you and your fur babies.

Perfect Cat Door!

Looks great and fits perfectly. They were very helpful in the ordering and sizing process.

Learning curve

The folks at this place are extremely helpful -- probably the best online customer service I've ever had. The measuring guide was easy to understand. The window fit perfectly, and it looks great. No drafts coming through the edges. High quality materials.
However, the flap itself is a little stiff. After two weeks, we are still trying to teach the cat to use it. She will go through the opening both ways with the flap taped open, but she cannot seem to push it open when it is closed. We've tried a couple of the methods we found in online videos, but so far no luck. We'll keep trying! Would love to know how other customers succeeded in the training.

Purrrfect!

I had 2 windows taken out and replaced with a new window and a door. I found Catflapfever and was wowed immediately! Now I (and my cats) have a clear view! The cat door leads to the upper catio ( yes there's a 32' sky bridge to the lower catio). Radar(Maine Coon) and Lola (Savannah Cat) just love it, they can lounge on the sill and look out for incoming traffic!, it helps with those cat jams. The cats and I are satisfied customers!

Great product!

Super happy with this window insert. It is well made and sturdy. It fit perfectly in my window and my cat figured out the flap fairly quickly.

Awesome company

They did an awesome job and were very responsive to emails. They made one for my window with a larger cat door due to having a Maine coon who is very large. They did an awesome job. I couldn't be more pleased with it. It looks and fits excellent. So very much worth the price. I would definately recommend ordering from them over anyone else.

Exactly As Promised!

We recently acquired a clowder of feral kittens and needed a safe enclosure for outdoor time. We wanted the "catio" anchored to an outside wall of the house and needed some sort of a cat door for a window opening into the area. We started and stopped our Google search with Cat Flap Fever. Everything we saw on the website checked the boxes of what we needed. We selected our door from the wide array of options and received it about a week after placing the order. The insert was easily installed in a minute, fitting snugly in the window, and blocking out cold weather and bugs. We did have to prop open the flap for a few days until the cats adjusted- they were extremely hesitant to push open the flap but the lure of outside encouraged them. The clear plexiglass around the flap itself did confused them for a bit- we wanted to keep an eye on them- but they adapted quickly.

Best Experience in a Long Time

My cat absolutely loves this product. He can now go from the kitchen to our screened in porch whenever he likes. He loves it.....we love it. And these reviews are not lying.............the best customer service we've experienced in a long, long time. What a great company.

Thank you so much for your kind words! We are thrilled to hear that you and your cat are loving our product. We strive to provide the best customer service and we are happy to know that it made a difference for you. We appreciate your business and thank you for taking the time to write such a lovely review! All our best!

Only the best for Tiny Dood!

I can’t even express how excited I am to have this well made cat door in place of the open screen flap door that I replaced for my spoiled cats to access my second story bedroom window. It’s literally been freezing all winter in that room but now it’s warm and toasty. The door is well made and fits perfectly. Tiny Dood is a little chonky in his winter woolies, but he still fits in the standard just fine. Customer service was excellent. Highly recommend!

Hi there! Thank you so much for taking the time to leave such a nice review! We are thrilled to hear that your cats are using their new cat door and that it has made a noticeable difference in the warmth of your second story bedroom. We're also glad to hear that our customer service was able to provide you with a positive experience. Thank you for recommending our product, and we hope your kitties continues to enjoy their new door!

Best Company and Product

My cats love their flap, and I love the service I receive from Cat Flap Fever!

Hi there! We are thrilled to hear that you and your furry friends are loving their new door! We strive to provide the best customer service and are glad to have exceeded your expectations. Thank you for your business! Have a paw-some day!

Very Pleased

Our flap came quickly and was installed easily. Was cut to perfection. Our cats arent using it regularly but they are starting to get the hang of it. We would buy again for sure.

Thank you for taking the time to leave a review! We're thrilled to hear that you are pleased with your purchase and that the installation process was easy. We hope that your cats will continue to get the hang of it and that you'll consider us for future purchases. Thank you again for choosing our product!

The best pet product I’ve ever bought!

We needed an easy door solution for our rescue stray/community cat we started taking care of and this was it! With help from customer service and tons of patience on their part, we measured correctly and installation was a breeze! 100% recommend buying this!

Thank you so much for your amazing review! We're thrilled to hear that our product has been the perfect solution for your rescue stray/community cat. We're happy to hear that our customer service was able to assist you with the installation process and make it a breeze. Thank you for recommending our product, we truly appreciate it!

K
Cat Flap Fever Industries
Kristi Anderson
Perfect for new Catio!

Great 👍🏼 service, they go above and beyond to ensure customer satisfaction! Great product! Will use their service again.

Thank you so much for your kind words! We're thrilled to hear that our product was a perfect fit for your new Catio. We always strive to go above and beyond for our customers and we're happy to hear that you're satisfied with our service. We look forward to working with you again in the future. Happy Catio-ing!

Exactly what we needed

This was just what we were looking for to make sure we kept out other critters while allowing our kitty to come and go as he pleases.

Thank you for your positive review! We are thrilled that our product was exactly what you needed to keep your kitty safe while still allowing them to have their freedom. Have a paw-some day! Thank you for supporting small business and for taking the time to post a review. We appreciate you.

Highly recommend the cat flap window

We love our cat flap window so much! I highly recommend it. It fits perfect into our window and we added a little insulation around it and cannot feel the cold weather coming through at all (especially this past week when it was in the 30s). Customer service was awesome to work with when I add questions about the initials measurements. We have a 7 pound cat and a 16 pound cat and they both use it easily. It has helped relieve my anxiety about having 2 outdoor/indoor cats. Excellent company! Thank you!

Hi Christy!

Thank you for leaving such a great review! We're thrilled to hear that you and your cats are loving the cat flap window and that it's keeping the cold weather out. Our team is always happy to help with any questions and we're so glad we could assist with the measurements. Your satisfaction and peace of mind are our top priorities. Thanks for choosing our product and for your kind words about our company. We appreciate you!

Pet door access - Products are durable & so needed.

Insert with pet door worked great, have an older house with some older windows not yet updated, easy instructions on website and fast response for accurate measurements. Patient with the customers that may have questions to be sure. Love it and will be ordering another insert soon. Thanks for making our lives and our pet lives happier with pet door access & the products can weather the elements. Thank you so much!!!

Hi Natlaie! Thank you for your kind words and for taking the time to leave us a review. We are so glad to hear that our cat door window insert has made your life and your pet's life happier. We always strive to provide durable and needed products, and we are happy to hear that the insert with pet door worked great for you. Thank you for your support and we look forward to helping you again soon. Have a paw-some day!

Cat Flap Door

This is such a wonderful and well-made product. At first, I had an issue with it due to my lack of use with a tape measure, but JoJo sent me the information and it was spot on. Each time I had a concern I was answered quicky and professionally. I would and will recommend this to all the fur parents out there.
The quality of this product is impeccable.
Thank you

Hi Laura!

Thank you so much for your kind words about our Cat Flap Door! We are glad to hear that you found it to be a wonderful and high-quality product. We understand that measuring can be tricky, but we are happy to hear that JoJo was able to provide you with the necessary information. We always strive to provide quick and professional responses to our customers' concerns. Thank you for recommending our product to other fur parents. Your satisfaction is our top priority and we appreciate your support. Have a great day!

love it!!

I built a 'catio' for my two rescue kitties and they love it. BUT the want to go in and out at all hours of the day. What a waste of heating and AC! Had to do something. I rigged up a cat flap but the air leaks were just as bad as having the window open and the material I used (plywood) blocked the light.
Your product fixed my problems! No more drafts, no cats scratching the window sill to get out and light still coming in the window!
Worth every penny!

Hi there! Thank you so much for your review. We're thrilled to hear that our product has helped solve your cat's catio dilemma. We understand the struggle of balancing heating and cooling costs with your furry friends' desires to come and go as they please. We're happy to provide a solution that keeps the drafts out and the light in. Thank you for supporting small business.

Great product Excellent customer service

We are very happy with our new Cat Flap window, as is our cat Chester. Customer service is outstanding. Very prompt replies and quick mailing. Excellent company.

Hi there! Thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you and Chester are loving your new Cat Flap window. Our team takes pride in providing excellent customer service, so we're glad to know that it made a difference for you. Thanks again for choosing our company. Wishing you and Chester all the best!

Genius Idea !

Our cat quickly started using the cat flap and now she and we have independence to come and go! We were impressed with how good the plexiglass keeps out the cold. She loves laying on the sunny perch. Our order came fast and was of great quality. We highly recommend this product.

Thank you for your glowing review! We are so happy to hear that our cat flap has provided both you and your furry friend with independence and comfort. We take great pride in providing high-quality products and fast shipping. Thanks for recommending us! It means the world to our small business. I love the pictures. Thank you so much for including them in your post!

Very satisfied

I received my cat flap and am extremely satisfied with the product. It fits perfectly in the window. I just have to help my cat get used to opening it himself. But I just wanted to say thank you for doing such a good job.

Amazing product and business

I have a cat door for my patio door but recently a stray(no one in my area claims him) moved in and has claimed that as his, so my other cats can't go out. So I was looking for window options.

I have been hesitant about this option because of one I got years ago that was never weather tight. But I found Cat Flap Fever and read all the reviews so figured I had found what I needed. Plus they ship UPS so I wouldn't have to feud with other big carrier who loses my packages.

I ordered two window inserts so the other cat can't guard more then one. They were sent out quickly and arrived as stated. So on my day off I started to put them in the windows only to have problems. They wouldn't go in and yet all the measurements matched. So I called and the help I got was awesome. I found once I did more measurements that the windows weren't quite square so using my Dremel I careful filed down the edges and reinstalled the insulation. Within an hour I had them installed and my other cats were going back outside. Of course now they act like they can't figure out how to come back in with out kitty treat bribes.

I would suggest, if you live in an older home to take a couple of measurements or use a framing square to check your windows but the PVC is super easy to work with.

This is a wonderful company to deal with and a great product. Thanks!!!

Hi Barbara!

I apologize for the delay in respoding! Thank you so much for taking the time to leave such a detailed and positive review! We are delighted to hear that our window inserts were able to solve your problem with the stray cat and allow your other cats to go outside again. We are also happy to hear that our customer service team was able to assist you in your installation process. We appreciate your suggestion for others to double check their window measurements and we are glad that the PVC material was easy for you to work with. Thank you for business. We appreciate you.

Tremendous Help!

We were gifted a kitty cat, and the cat flap has been a game changer. She basically has her own house and we were having trouble with other cats coming in and marking up “her” house and eating her food. Made us sad and disgusted (nasty cats) :)
So I decided to try the cat flap with the collar that opens the flap. Wow, what a game changer.
She is a happy cat and I’m a happy customer!
We keep a camera on the window and have been entertained by watching the neighbors cats trying to get in. 😂
Thank you for creating such a useful product!

Perfect Solution!

I live in a park model from the 80's and none of the ready built window inserts would fit in my window frame. I am so glad I found Cat Flap Fever! I ordered the regular sized window flap in the plexiglass and with JoJo's follow up questions, I got measurements correct, and the insert fit perfectly. The door flap works as stated and now my cat can get in and his enclosure any time. He loves it!

Cats love it

This was one of the greatest things we could do for my mom's cats.
They love being able to come and go as they please.
I love that the litter box is less work.