I live in an RV and I wanted a cat door for my kitty so she could come and go as she pleases without me having to leave the door or window open to the elements and bugs. I didn't want to cut a hole in the door of my RV so I did a google search and found Cat Flap Fever. I called and left a message and Liz called me back later that day. She explained to me what she needed as far measurements go and she got started on it right away. One week later I received my cat door and I'm so pleased with it. That's not to say there aren't some adjustments (that couldn't be made) that I would have really liked. For starters I ordered the plexiglass so that I wouldn't lose any light coming in, however, the windows in my RV are tinted and so is the flap on the cat door itself, however, the plexiglass that the flap is attached to isn't tinted. Ok, I can live with that. Secondly, my windows are slightly rounded and Liz did a great job of making sure the plexiglass was cut at a slight curve so that I could slide the plexiglass into the window track and fit it snugly. It fits great, the curve was cut at just the right angle. Problem is, the other side of the plexiglass is straight so when I pushed my curved RV window up against the straight edge of the fitted plexiglass, it leaves a curved gap at the top and bottom so I had to tape it up. Ok, again, I can live with that. I just used clear packing tape and covered up the gaps, you can't even see the tape so that worked out great. The last problem is that the fit at the top of the plexiglass was about 1/4" off so when kitty jumps out of the cat flap she pulls the entire piece of glass off. I just added a piece of window sealer to the bottom of the plexiglass and it's tightly sealed now. Overall, I'm very happy that I bought this product. Kitty can come and go as she pleases and she's loving her time out on the deck snoozing in the sun. My case was unique because I don't live in a traditional home and Liz was just awesome at giving me what I wanted. She answered my questions before I even asked them, lol. She was professional, kind, knowledgeable and prompt and she delivered exactly what I was looking for. I thought about returning it because of the 1/4" size difference, however, with a little strip of sealer I was able to fix the one problem that just had to be corrected. Thanks Liz, you're wonderful!!!
Perfect!! My cats can now come and go without bothering me to open the door for them. It was easy to install. The locking "door" functions wonderfully. The cats are happy!! I am happier!! Definitely worth the money!!
Scraggles is thrilled with her newfound freedom and so am I! The fit and look is snug and smooth. She didn't ever take to pushing the thick door open as it provides too much resistance with the magnetic closure for her sensitive little face. So we adapted it for her by propping the door open with a stick and making a makeshift flap out of lightweight, easy to push, clear plastic. Now she loves it! Maybe an alternate, lightweight floppy flap door could be made and included with the hard door for cats with facial sensitivities hehe.
I love this window insert with the cat flap door. I had tried a cheaper adjustable option that didn't work well in my window and didn't have a secure flap. I decided to spend the extra money - it was easy to submit my measurements, the windows arrived quickly and fit perfectly. The cats were using it within 2 days. I even ordered a 2nd one for another window in the house. The actual flap has a great magnet and closes completely. Also, we've had several bad storms and the plexiglass has created a good seal so no water has gotten in the window. The plexiglass is also really clear so I haven't lost any light in the room either. I would highly recommend!
I looked at a lot of the offered cat door inserts and evaluated them against my needs. This door and window insert fit my needs and the price was within range. I measured and re-measured to make sure i understood how it was supposed fit and install . I finally felt confident and made the call and spoke with Liz. She took the measurements and said the insert should be sent and received in about one week. That is exactly what happened. I received the package and had the insert installed within 15 minutes of receiving it . It fit so nicely and looked so good that my wife and I were both impressed. We are happy and out cat is very pleased. The cat door itself is very good quality and quiet.